Question: What is your procedure for cleaning carpets?
Answer: Water
extraction is the process we used. Steam Cleaning using safe detergents a
d hot water to extract and remove the deepest set in dirt without harming your carpet or upholstery. Hot and soft waster are made to
be injected deep within the carpet. The superior suction helps to extract
the excessive dirt, allergen and adds moisture to the air. This is the most
recommended cleaning by major manufactures.
Question: Does it take a long time to clean my carpet professionally?
Answer: Generally
speaking it is about 20 minutes, however, time varies due the differences in
room structure and components. If you have a lot of furniture to move, it take
longer.Spots and Stains in excess also
take longer to clean/ extract out.
Question: Should I vacuum and clean the floors before Wexford
Carpet Cleaners comes to do work?
Answer: It is nice and helps us if you pre-vacuum,
however it is not required.Our high
tech technology will continuously vacuum while we are treating.
Question: Your price is by the room.How big is the room?
Answer: Rooms are
any size. If you have an open floor plan, each “area” that would generally be a
closed separate area is considered a room. Hallways, stairs, baths, landings
and closets are NOT considered rooms and have specialty pricing.
Question: Do you move furniture?
Answer: Yes, professionally trained technicians will
move your furniture and use proper lifting techniques and proper padding if
needed.Please remove valuable keepsakes
and knick-knacks from larger items.Heavy items such as pianos, china cabinets, TV’s, dressers and pool
tables, etc. will not be moved.
Question: What is your drying time?
Answer: Drying time
is dependent upon the rooms relative humidity, temperature and air flow.Depending on those three factors, it may take
up to 24 hours for a carpet to dry completely. You will be able to walk on your carpet
as soon as we are done, however, we suggest not wearing street shoes as they
will resoil the carpet.
Question: Can you get rid of fleas by steam cleaning my carpet?
Answer: Vacuuming
and Steam Cleaning does not necessarily get rid of fleas. Please contact a
professional exterminator to discuss your options
Question: What do you mean by Customer Satisfaction Guaranteed?
Answer: No matter what
situation may arise, our Wexford Carpet Cleaners are dedicated to correct any situation that may occur.This may mean revising and re-cleaning an area.
We will not stop correcting the situation until you are pleased with the
outcome. Our goal is repeat customers and word of mouth recommendations. We
work hard to keep you satisfied.
